Frequently Asked Questions
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General
Advance payment by credit card or PayPal is required.
Full refund up to 7 days before the experience. Fees apply thereafter. Details are shown at checkout.
The location varies by experience. Your confirmation email includes the exact meeting point.
An English-speaking host accompanies most experiences. For other languages, please contact us in advance.
Eligibility depends on the experience. Please review the product-specific FAQs.
Generally yes; however, certain activities may have safety restrictions.
Kanzashi
Yes. The artisan and host guide you step by step.
Yes, you may take it with you on the day.
Recommended for elementary school age and above.
Lantern
Approximately 25 cm tall, handheld size. It folds down compactly.
Yes, you can take it with you.
Beginner-friendly—we start with a pencil sketch.
Edo Kiriko
About 90 minutes. See the product page for specifics.
Breakage is highly unlikely. The glass is thick and supervised by the artisan.
Yes, on the same day.
Zazen + Matcha
Yes. The instructor teaches the basics—beginners are welcome.
Wear comfortable clothing; please avoid short skirts and tight outfits.
A chair can be provided. Please note wheelchair access is limited.
Matcha is prepared by the instructor and served.
Future Letter Café Experience
Reservations are recommended. Walk-ins are accepted when seats are available.
Typically one year later.
Yes, anyone may participate.
Pkg: Kanzashi + Jiyucho + Zazen
Half day including transfers (approx. 5–6 hours).
Meals are not included. Breaks can be arranged with your host.
Pkg: Kanzashi + Zazen
Approximately 3.5–4 hours.
Typically Kanzashi first, then Zazen. Please see the product page for dismissal point details.